Privacy Policy

Kelley Brothers IT, Inc.
Effective Date: 01/01/2026

Kelley Brothers IT, Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.kelleybrothersit.com (the “Site”). If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1) Information We Collect

We collect information that you voluntarily provide and information automatically collected when you use the Site.

Information you provide directly:

  • Contact form submissions: name, email address, phone number, and any message you submit.
  • (Future) Newsletter sign-ups: email address and preferences (if/when enabled).
  • (Future) Payments: If we enable payments, they will be processed by a third-party (e.g., Stripe). We will not store full payment card details on our servers.

Information collected automatically:

  • Analytics data: IP address, device type, browser type, pages visited, time on page, referring/exit pages, and general location (via Google Analytics).
  • Cookies and similar technologies: limited cookies to support analytics and basic Site functionality.

You can control cookies via your browser settings. Disabling cookies may affect some Site features.

2) How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support.
  • Analyze Site usage and improve performance and content.
  • Conduct marketing and audience measurement (non‑sensitive, aggregated insights).
  • Maintain the security and integrity of the Site.
  • (Future) Send newsletters or updates if you opt in (you can unsubscribe at any time).
  • (Future) Process transactions via a third-party payment processor (e.g., Stripe).

3) Legal Bases for Processing (EEA/UK Visitors)

If you are in the EEA/UK, we process personal data under these legal bases:

  • Legitimate interests: to operate and improve the Site, prevent fraud, and measure audience.
  • Consent: for optional activities (e.g., marketing emails, certain cookies).
  • Contract: if you enter into an agreement with us (e.g., services).
  • Legal obligation: to comply with applicable laws.

4) Sharing of Information

We do not sell personal information. We may share information with:

  • Service providers who help us operate the Site and deliver services (e.g., DreamHost for hosting; Google Analytics for analytics; (Future) Stripe for payments; (Future) email marketing provider for newsletters).
    These providers are contractually obligated to use data only to perform services for us.
  • Legal and safety purposes: to comply with law, enforce our terms, or protect rights, property, or safety.
  • Business transfers: in connection with a merger, acquisition, or asset sale, consistent with this Policy.

5) Cookies and Analytics

We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies and similar technologies to collect usage data. You can learn about how Google uses data and how to opt out through your browser settings or tools like Google’s Ads Settings and the Google Analytics Opt-out Browser Add-on.

You can manage cookie settings in your browser (e.g., blocking third‑party cookies or clearing cookies).

6) Data Retention

We retain personal information only as long as necessary for the purposes described above, including:

  • Contact form data: typically up to 2 years, unless a longer period is required for legal, compliance, or business records.
  • Analytics data: retained per our analytics provider’s default/configurable retention settings.
  • (Future) Newsletter preferences: until you unsubscribe or request deletion.

We may anonymize data for longer retention.

7) Your Privacy Choices

  • Email marketing (future): You may unsubscribe at any time via the link in emails.
  • Cookies: Manage or delete cookies via your browser settings.
  • Analytics: You can use browser add-ons or settings to limit analytics tracking.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know the categories of personal information we collect and the purposes of use.
  • Access, correct, or delete your personal information (subject to exceptions).
  • Opt out of “sharing” for cross‑context behavioral advertising (if applicable).

    We do not sell personal information. If we begin “sharing” for cross‑context advertising, we will provide a clear opt‑out mechanism.

  • Not be discriminated against for exercising your rights.

To exercise rights, contact us at info@kelleybrothersit.com. We may need to verify your identity.

8) Do Not Track

Some browsers offer “Do Not Track” (DNT). We currently do not respond to DNT signals. You can use browser settings and third‑party tools to control cookies and tracking.

9) Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact info@kelleybrothersit.com, and we will take appropriate steps to delete it.

10) Data Security

We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

11) International Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. and other countries with different data protection laws than your country of residence.

12) Third‑Party Links

Our Site may link to third‑party websites or services that are not controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies.

13) Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above indicates the latest revision. Material changes will be posted on this page and become effective when posted unless otherwise stated.

14) Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, contact us at:
Email: info@kelleybrothersit.com